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Record Retrieval |
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Capital Service Bureau, Inc.’s record retrieval department provides
exceptional customer service to meet the needs of legal and
insurance professionals. We provide the fastest turn-around time
possible for retrieving all types of records, whether they are
medical, employment, or educational. We pride ourselves on
exceptional tracking and follow up.
CSB will request and obtain medical records and/or radiographic
films from hospitals, doctors’ offices, clinics and other agencies
as you may require.
CSB Offers:
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Experienced record retrieval specialists to review requests received
via mail, telephone, fax, email or on-line from our secure website.
Authorizations are processed the same day they are received.
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Each request is carefully monitored and prompting phone calls are made at
a minimum of once per week. You can track your request through our
website using a secure connection assuring confidentiality. Clients
may also call a customer service representative during regular
business hours to discuss the status of their requests.
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We offer many types of delivery options to ensure that you receive your
records in a timely fashion. They may be hand-delivered by one of
our sales representatives to your office, placed in the mail, copied
to a CD, or e-mailed directly to you.
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640 Johnson Avenue
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